For any question on how to use this product, please follow the Help link at the top
right of any product page to access online documentation and tutorials.

If you need support or information related on your ePROC account (creation,
update), please reach the dedicated team:

  • Email: sma.eproc@cgi.com

  • For a password reset, please check first the dedicated "password" link.

    If you can access Airbus Information System using OneLogin and:
  • are unable to reset your password by yourself using the "password" link
  • have problems bidding on an event you have been invited to
  • have generally technical problems

  • please reach the Airbus ServiceNow portal and click on the Virtual Agent icon on
    the very lower right part of the portal homepage.

    It allows you to:
  • access the knowledge base where you can browse and search for articles to
    answer your questions or solve issues on your own with a powerful research tool
  • raise an incident to notify a problem you are facing with the application


  • If you cannot find expected help using hereabove material, you can contact the
    Customer Care: dial 00 33 (0)1 57 32 48 95. Or send an email to:
    support.eproc@airbus.com.


     
    ePROC v4.5.0003
    User Name:
    Password:
    Forgot your user name or password?
    Register as a new Supplier
     
    Browser/Plug-in Support
    Browser/Plug-in Support
    Supported Browsers
    • Microsoft Internet Explorer
      [versions 11 (32 bit), 10 (32 bit), 9 (32 bit)]
    • Mozilla Firefox ESR 38
    • Safari [versions 5, 4]
    • Mobile Safari [versions 10, 8, 7, 6]
    • Google Chrome 26
    • Microsoft Edge 41
    • Safari 5
    • Safari 4
    Supported Plug-ins
    • Adobe Flash Player 11
    • Adobe Flash Player 10
    • Adobe Flash Player 9
    • Adobe Flash Player 8
    • Adobe Flash Player 7
    OK
     
    For any question on how to use this product, please follow the Help link at the top
    right of any product page to access online documentation and tutorials.

    If you need support or information related on your ePROC account (creation,
    update), please reach the dedicated team:

  • Email: sma.eproc@cgi.com

  • For a password reset, please check first the dedicated "password" link.

    If you can access Airbus Information System using OneLogin and:
  • are unable to reset your password by yourself using the "password" link
  • have problems bidding on an event you have been invited to
  • have generally technical problems

  • please reach the Airbus ServiceNow portal and click on the Virtual Agent icon on
    the very lower right part of the portal homepage.

    It allows you to:
  • access the knowledge base where you can browse and search for articles to
    answer your questions or solve issues on your own with a powerful research tool
  • raise an incident to notify a problem you are facing with the application


  • If you cannot find expected help using hereabove material, you can contact the
    Customer Care: dial 00 33 (0)1 57 32 48 95. Or send an email to:
    support.eproc@airbus.com.


     
    ePROC v4.5.0003